New Management! Love Suite - Full Bed Shared Bath

Please be mindful of what to expect when booking a shared, hostel-like home that uses a lot of AUTOMATION. Considering the high number of reservations we’ve had over the past few years, we’ve not had many issues or complaints but keep in mind a few important things: You are sharing common areas with other guests and occupants of the home that we as hosts cannot control their habits. We have rules and ask that everyone be mindful. Check-in is anytime after 3pm and is fully automated and autonomous. If you struggle with using apps and technology, our listing may not be a good fit. If you need staff assistance with check-in, you must check-in by 6pm, otherwise, no staff will be available to assist with check in. If guests cannot gain access to the home without staff assistance after 6pm due to their inability to use the self check-in feature, that will not be grounds for a refund. Our new automation software is called Remote Lock and has proven to be very reliable the past several months. We have centralized heat and air and keep the thermostat at a fair temperature of between 72-76 degrees. We’ve learned it is impossible to please all guests with regard to temperature because some prefer it warmer and some prefer it cooler. We provide fans to help those that like it cooler. However, heaters are not allowed as they are fire hazards. We do not provide towels and washcloths. We do not allow children at this location. We do not allow pets. We do not allow visitors that are not included in the reservation to be in the home at any time. Only registered guest should be given the access code to enter the home. We cannot accommodate early check-in or late check-outs due to narrow cleaning window staff need to prepare in between guests. Our staff hours are 10am to 6pm unless there is an emergency. You may message staff through the inbox and someone will respond during business hours. We ask that if you have a concern, please notify us first and allow us the opportunity to rectify the situation. Please do not call or text hosts outside of the app. Please use the app messaging feature only. We have multiple staff and the same person is not always on duty. We have rules designed to enhance the guest experience and ask that everyone be mindful. WE WILL BAN guests that violate our policies and WILL NOT recommend them to other hosts. This is important because the hosting community must unite to weed out problematic guests that cause good guests and hosts undue stress and hardship. Hosts are held to a very high standard by Airbnb, therefore, we must hold our guests to a very high standard. We have a zero tolerance policy for “refund hunting” and retaliatory reviews as there has been a growing trend globally of guests exploiting some of Airbnb’s policies to get free stays or circumvent hosts’ cancellation policies. We aim to please our guests and do all that we can to address issues but we are aware there is an increase in guests that attempt to scam hosts and we look out for this now and alert Airbnb when we suspect this is happening.